The watch is water resistant to 30 meters (3 ATM), which means it can withstand occasional submersion, such as light rain or splashes. However, it is recommended to avoid prolonged immersion in water or any strenuous aquatic activity, as the watch is not designed for extreme waterproofing.

This process is called initialization of a mechanical watch with automatic winding, it consists of initiating the movement of the mechanism by giving a few manual turns to the crown in order to provide the energy necessary to start the operation of the watch. More information

The package contains a box flocked with the brand name, containing the watch box, the watch itself, as well as any complementary products, such as a mesh or leather bracelet. It is accompanied by a serial number card guaranteeing the authenticity of the product, as well as an exclusive discount card offering special advantages.

We expect that your order will reach you within 48 to 72 hours at your address with Colissimo or at a relay point with Mondial Relay from the date of purchase. Please note that delivery times may vary depending on your location and other logistical factors.

As soon as you have made a purchase using the carrier Colissimo or Mondial Relay, we will send you a tracking number to place on your order tracking page or with your carrier to follow the delivery of your order.

Please contact us by email oncontactmilleniumcompany@gmail.com so that our assistance can send you a tracking number to drop off at your Colissimo / Mondial Relay carriers or go to the order tracking page to see the progress of your delivery .

If the order is not found we will resend you another order number quickly and we will keep you informed of the factors external to the problem.

Refund Policy

Returns are accepted within 14 days of purchase, provided the item has been unused and is in its original packaging.
Certain items cannot be returned if the malfunction does not come from the watch itself.
Exchanges are only possible for defective or damaged items. Returns will therefore be sent to the address indicated in the instructions by email tocontactmilleniumcompany@gmail.com.

PROCEDURES TO FOLLOW

1 - Make the request by email before 14 days following receipt of your order to contactmilleniumcompany@gmail.com , indicating all the necessary information.

2 - Return costs are the responsibility of the customer and the product must be returned within a maximum of 10 days following the exchange request to the following address:

13 stone alley of Villepreux

33160 / St Aubin de Médoc

3 - The refund will be made upon receipt of the product within approximately 14 days. The refund method will be identical to your payment method made when purchasing the product.

The warranty for Millenium Company products is valid for 12 months from the date of purchase. More information

Warranty conditions:
The warranty covers manufacturing defects, hidden defects and offers a simplified return procedure via the customer account. In the event of irreparability, a similar replacement watch is provided for twelve (12) months from the date of purchase.

Warranty Exclusions:

1. Natural wear and signs of aging.
2. Damage due to misuse, negligence, accidents, incidental or consequential damages, unauthorized handling, or alteration of the original condition beyond our control. More information