Terms of Sales
Terms of Sales
Article 1: object
Purpose These general conditions of sale govern the relations between the micro-enterprise Millenium Company, whose head office is in Bordeaux, and any customer wishing to make a purchase on the website of the company milleniumcompany.com.
Article 2 - Order
Order The customer can place an order on the company website milleniumcompany.com by adding products to the basket and following the steps of the order process. The order will be validated after acceptance of payment and confirmation of the order by the company.
Article 3 - Price and payment
Price and payment The prices indicated on the company's website are expressed in euros, all taxes included and excluding shipping costs. Payment can be made by credit card or any other payment method offered on the site.
Article 4 - Delivery
Delivery Delivery is made to the address indicated by the customer when ordering. Delivery times are indicated on the company's website and may vary depending on the availability of products and carriers.
Article 5 - Right of withdrawal
Right of withdrawal The customer has a period of 14 days from receipt of the products to exercise his right of withdrawal, without having to provide reasons or pay penalties. Return costs are the responsibility of the customer.
Article 6 - Guarantee
Guarantee Products sold on the Millenium company website benefit from the legal guarantee of conformity and the 12-month guarantee against hidden defects.
Article 7 - Intellectual property
Intellectual property All elements of the milleniumcompany.com site, whether visual or audio, are protected by copyright, trademarks or patents. Any unauthorized reproduction or use is strictly prohibited.
Article 8 - Disputes
Disputes Any dispute relating to these general conditions of sale will be subject to French law and the competent courts of Bordeaux.
By validating his order, the customer acknowledges having read and accepted these general conditions of sale.
Civil Code
Section 1641 : “The seller is bound by the guarantee for hidden defects in the thing sold which make it unfit for the use for which it is intended, or which reduce this use to such an extent that the buyer would not have acquired it, or would have given only a lower price if he had known about them.”
Article 1648 : “The action resulting from redhibitory defects must be brought by the purchaser, within two years from the discovery of the defect. In the case provided for by article 1642-1, the action must be brought, under penalty of foreclosure, within the year following the date on which the seller can be released from apparent defects or lack of conformity.
Consumer Code
Article L. 217-4 : “The seller delivers goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery.
He is also liable for defects in conformity resulting from the packaging, assembly instructions or installation when this has been his responsibility by the contract or has been carried out under his responsibility.”
Article L. 217-5 : “The property complies with the contract:
1° If it is suitable for the use usually expected of similar goods and, where applicable:
- if it corresponds to the description given by the seller and has the qualities that the seller presented to the buyer in the form of a sample or model;
- if it presents the qualities that a buyer can legitimately expect having regard to the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
2° Or if it presents the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted.”
Article L. 217-6 : “The seller is not bound by the public declarations of the producer or his representative if it is established that he did not know them and was not legitimately in a position to know them”.
Article L. 217-7 : “Defects of conformity which appear within a period of twenty-four months from delivery of the goods are presumed to exist at the time of delivery, unless proven otherwise. For goods sold second-hand, this period is set at six months. The seller may combat this presumption if it is not compatible with the nature of the goods or the alleged lack of conformity.”
Article L. 217-8 : “The buyer has the right to demand that the goods conform to the contract. He cannot, however, contest conformity by invoking a defect that he knew or could not have ignored when he contracted. The same applies when the defect has its origin in the materials he himself supplied.”
Article L. 217-9 : “In the event of a lack of conformity, the buyer chooses between repair and replacement of the goods. However, the seller may not proceed according to the buyer's choice if this choice results in a cost that is manifestly disproportionate with regard to the other method, taking into account the value of the goods or the importance of the defect. He is then required to proceed, unless impossible, according to the method not chosen by the buyer.”
Article L. 217-10 : “If repair and replacement of the goods are impossible, the buyer can return the goods and have the price refunded or keep the goods and have part of the price refunded. The same option is open to him: 1° If the solution requested, proposed or agreed pursuant to article L. 217-9 cannot be implemented within one month following the buyer's complaint; 2° Or if this solution cannot be done without major inconvenience for him taking into account the nature of the property and the use he is seeking. However, the sale cannot be canceled if the lack of conformity is minor.”
Article L. 217-11 : The application of the provisions of articles L. 217-9 and L. 217-10 takes place without any cost for the buyer. These same provisions do not prevent the award of damages.
Article L. 217-12 : “The action resulting from the lack of conformity is prescribed two years from the delivery of the goods.”
Article L. 217-13 : "the provisions of this section do not deprive the buyer of the right to exercise the action resulting from redhibitory defects as it results from articles 1641 to 1649 of the civil code or any other action of a contractual or extra-contractual nature which he is recognized by law."
Article L. 217-14 : "The recourse action can be exercised by the final seller against successive sellers or intermediaries and the producer of the tangible movable property, according to the principles of the civil code.
Article L. 217-15 : "The commercial guarantee means any contractual commitment of a professional towards the consumer with a view to reimbursement of the purchase price, replacement or repair of the good or the provision of any other service in relation with the property, in addition to its legal obligations aimed at guaranteeing the conformity of the property.
The commercial guarantee is the subject of a written contract, a copy of which is given to the buyer.
The contract specifies the content of the guarantee, the terms of its implementation, its price, its duration, its territorial extent as well as the name and address of the guarantor.
In addition, it clearly and precisely mentions that, independently of the commercial guarantee, the seller remains bound by the legal guarantee of conformity mentioned in articles L. 217-4 to L. 217-12 and that relating to defects in the thing sold, under the conditions provided for in articles 1641 to 1648 and 2232 of the civil code.
The provisions of articles L. 217-4, L. 217-5, L. 217-12 and L. 217-16 as well as article 1641 and the first paragraph of article 1648 of the civil code are reproduced in full in the CONTRACT.
In the event of non-compliance with these provisions, the warranty remains valid. The buyer is entitled to take advantage of this."
Article L. 217-16 : “When the buyer requests from the seller, during the course of the commercial guarantee which was granted to him during the acquisition or repair of movable property, a repair covered by the guarantee, any period of immobilization of at least seven days is added to the duration of the guarantee which remained to run.
This period runs from the buyer's request for intervention or the making available for repair of the good in question, if this making available is subsequent to the request for intervention.”